Legal
Privacy policy
How Noon Computers handles personal information collected through this website, WhatsApp, phone, and repair intake. This is a practical draft for the rebuilt site and should be reviewed by the business owner for accuracy against day-to-day practice.
Review note: Confirm retention periods, payment processors, and any analytics IDs before publishing as final.
1. Who we are
Noon Computers operates a repair laboratory and training institute in Vellore and the website associated with noonvlr.in. Contact details are listed on the contact page.
2. What we collect
- Enquiry forms: name, phone, optional email, device/course details, and message text.
- Repair jobs: customer and device details needed to diagnose, repair, and return the device (as recorded in the lab tracker).
- Training enquiries: contact details, course interest, and experience notes you provide.
- Technical logs: basic server logs (e.g. IP address, user agent) may be stored briefly for security and abuse prevention.
- Analytics: if Google Analytics or similar is enabled in site settings, usage data may be collected according to that tool’s configuration.
3. How we use information
We use contact and job data to respond to enquiries, perform repairs, run training batches, check service status, and improve the site. We do not sell personal data. WhatsApp and phone are used because they are the primary customer channels for this business.
4. Sharing
Information may be shared with service providers who host the website, email, or messaging tools, only as needed to operate the service. We may disclose information if required by law.
5. Devices & data on phones
Devices left for repair may contain personal photos, accounts, and files. Staff access device contents only as needed for diagnosis and repair. See data recovery terms for recovery-specific risks. Back up before drop-off whenever possible.
6. Retention
Enquiry and job records are kept as long as needed for the service, warranty follow-up (if any), accounting, and legal requirements. Exact periods should match the lab’s written practice — confirm with the owner.
7. Your choices
To update or ask about personal information we hold for enquiries or jobs, contact the lab by phone or email. Status lookup uses details you already provided at intake.
8. Contact
Privacy questions: +91 80156 06071, noon.vlr@gmail.com
Last migrated for the new platform structure. Owner review pending.